Friday, June 7, 2013

Hanlees Hilltop Hyundai

Hanlees Hilltop Hyundai: Donna M.

     "I just bought my first BRAND NEW CAR, ever! Overall, it was a very positive experience at Hanless. A friend had helped me by contacting Mario to get some pricing through the Internet. I am not a fan of haggling aka negotiating. It was not a high-pressured situation - which suited me just fine. Mario was very helpful and let us know about all our options. Luke in financing was very professional and polite, as well.

There were a couple areas of improvement. The ambience of the dealership could be improved - it was not dirty, but there were a few things that would not cost very much that would improve the overall atmosphere. Additionally, we were there for a long time. It seems like the computer program is a really laborious process and the system to purchase the car was not smooth. We were hungry!! We actually ended up buying two cars and I feel like perhaps they could have gone out to get us a sandwich or snack - it took six-seven hours total for the process.

However, that having been said - I would absolutely recommend Hanless to anyone looking to purchase a Hyundai - actually, even if you are not thinking of a Hyundai - maybe you should consider it. My new car is WONDERFUL!!"

- Donna M. 5/31/13

   Hi Donna, Thank you so much for taking the time and sharing your experience. You brought up some very good points for us to look into so we can improve our guest experience. This is the kind of feed back that really helps us grow.  We look forward to earning your business for many years to come.Welcome to the Hanlees Hyundai Family

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