Wednesday, October 16, 2013

Hanlees Hilltop Hyundai

"     I have now had 2 great service appointments. The staff really cares about their customers and provides exceptional service.

     Most recently I went in for a very serious brake issue. Scott, the service manager, went over and above to help me. 
     He took the time to research records at Hyundai Corporate to find out if I had purchased an extended warranty when I bought my Genesis. (I had purchased the car at another local dealership and although I had gotten service there the extended warranty was not entered into their service records)
     I received a loaner car for the 3 days it took to fix the problem and rather than paying $2600+ I had only to pay the $100 deductible. 
     My car was ready when promised, washed and vacuumed too. 
     Both times the service has been beyond my expectations. What a pleasure to find a company that cares about their customers! "

Liz T. 10/14/13

Liz, we are glad we could be of service to you and that you had a positive experience with us. Thank you for taking the time to write a review and we look forward to earning your service again in the future. Welcome to the Hanlees Family.