Friday, January 3, 2014

Hanlees Davis Toyota

     "Last Saturday evening, I was driving from the Bay Area to the Sierra's when my dashboard lit up with warning lights right outside of Davis. The local JiffyLube was able to read the error code but could not fix it. The told me that the car was unsafe to drive.

      We stayed the night in Davis and drove to Hanlee's the next morning. Having read many of the negative reviews, I had low expectations. In the end, it was a great service experience. Unfortunately, Hanlee's only does oil changes on Sunday so I could not get the car repaired. I was about to walk across the street to rent a car so I could continue my trip with my two young kids when Hanlee's informed me that one of the earlier recall notices would cover the cost of the repair PLUS a rental car.

     They kept me informed during the repairs and I returned to pick up my repaired car with an outstanding bill of $0.00.  

Thanks to Hanleee's for a pleasant surprise. "

- Matt S. 12/31/13

Matt, It was a pleasure reading your review! We value feedback like this in order to keep improving and doing our best to make people like you happy. The fact that you took the time to share your experience with us is a testament to our commitment to customer satisfaction. Thank you for your feedback! Thank you and Welcome to the Hanlees Family!