Friday, May 27, 2016

Hanlees Fremont Hyundai

I am writing my first review here on Yelp because Mr. Robert Gonzales, a service engineer, here went above and beyond for me.

They were slammed when I came in for my 11AM appointment and got to me late, understandable, but when he sat down with me he quickly and efficiently discussed my options took the car in and got everything in line. Where he went above and beyond was that he took some time in his busy schedule to look into missing service credit (and found it) as well as getting the engine body cleaned out as a solution to my car not starting properly - despite it not being included as part of the package.

Thank you, Robert!

- Nicolas H., 5/26/2016