So I started to look for another Jetta online. I received a bunch of emails from many of the Volkswagen dealerships in the Bay Area. So I responded to all of them. Letting them know what I was looking for and how much I wanted to spend. Many of them did not have what I was looking for and for the price I wanted. I received an email from Joe'l Arances Internet sales manager at Hilltop Volkswagen. He told me they had a few cars that fit what I was looking for and I should come down and test drive them. So I went down there and drove a few cars. Joe'l Arances was very helpful in finding me exactly what I was looking for and for very good price, Plus 2 year warranty was included. I purchased a 2013 Jetta with 31,000 miles on it (A previous lease) a 2.5 engine, a sunroof and heated leather seats. As close to my car as I possibly could get but six years newer and a different color.
I've had the car for about two weeks and I've had a couple minor issues with it. So I contacted Joe'l. Here's where the five star customer service came into play because Joe'l Arances went above and beyond to make me happy. I am very satisfied and recommend coming here to purchase a vehicle. Just ask for Joe'l Arances, Internet Sales Manager at Hilltop Volkswagen.
- Meshelle M., 5/3/2016