Last week, I had a Toyota safety recall done at Hanlees, and it was a great experience. I was dreading going because I knew I'd have to wait, and I had no idea how long that might be. Anyway, I brought my own book, they supplied coffee and doughnuts, the waiting room was comfortable -- so the waiting part was not bad at all. And the people I dealt with at Hanlees were all wonderful. They knew what they were doing. Explained everything. Couldn't be nicer. The whole experience was favorable. I wish I had thought to remember the names of the staff I dealt with. I'd like to give them a pat on the back!
- Richard H., 10/26/2016