Today, I needed to get my 35,000 mile service for my 2014 Avalon. I know I should have gotten an appointment in advance but that was my fault. The service representative said "Don't worry, we will get to your car as soon as possible.' Because I didn't have an appointment, I was expecting a long wait. So after approximately 20 minutes, I ready to take their shuttle to return home but the service representative stop me and said "not so fast Mr. Thomas, your car will be ready in approximately 15 minutes." During that time, the mechanics even fixed an issue with the GPS that was not included in the service quote. I am a very happy camper with Hanlees Hilltop Toyota Service. They rock and I will definitely be returning in the future.
- Charles T., 12/28/2016