I'd like to review the dealership on its service and sales as I've had experience with both. As many Davis residents know this dealership is now under new ownership.
Service: My experience so far with the service is that they did the repairs needed and got them done. I appreciate that the mechanic who was working on my vehicle called me to ask some questions and get more information on the problem. I think the service manager, Al, Amanda the Service Writer and Kellsey at the front desk did a very good job getting the parts in, notifying me on the progress of the parts, scheduling the repairs and getting the vehicle problems addressed. Sales: I have been exploring buying a new vehicle and trading my old one in. Because I am looking at a higher cost vehicle I've decided to hold off until the end of the year or early next year to see if prices go down some. But I did, however, have a chance to talk to the sales staff. I spoke with Adam, who works with internet sales and their sales manager. I felt that Adam and the manager were responsive, pleasant and courteous to speak with, straight forward, professional in their dealing and I felt no high pressure or any kind of negative sales tactics. Although I didn't up buying due to my decision to hold off on buying, my sales experience with their sales department was very positive.
- West R., 7/13/2017
