Great experience buying a new Toyota C-HR Premium. We got an incredible price and the process was relatively painless. I dealt with two salesmen (one over the phone and text- Barry - and the other in-person - James). We also got the sales manager Zack involved, I suspect because we were pursuing an unbelievable price. But it wasn't the usual bait and switch or "let me check with my manager". We came to an agreement on price over the phone and internet, which according to TrueCar was in the best 5% of prices for this vehicle (not including the high prices in the Bay Area).
When it came to the financing, it was even easier. They did exactly what they said they would do all the way though the deal thanks to Felipe's straight-forward approach. The whole thing took about 3 hours, and we didn't have to get them to correct "errors" which always seem to go in the dealer's favor. It was all done correctly the first time.
If you are looking for a Toyota, do your research online. Figure out what price you are willing to pay. Then contact a few dealers and let them work for your business. Once you know the "fair" price, Hanlees will match or beat it.
- Paca I., 1/22/2018