Monday, July 16, 2018

Hanlees Chrysler Dodge Jeep Ram of Napa

I brought my 2014 Jeep into Hanlees last week with a non functioning air conditioner, only 37,000 miles. After explaining that it was no longer under warranty, the repair was going to be $1,080. I was not happy with the cost, so service manager, Roger, said he would check with corporate to see what he could do. To my surprise, when I picked up my car, there was no charge!

This kind of customer service will bring me back to Hanlees! Thanks!

- Les F., 7/12/2018