My wife and I just bought a Platinum AWD Murano from Hanlees Nissan at Richmond Hilltop. This is the second time we have purchased a Murano from them over the course of seven years. We chose to buy from them because from the get go, we were treated with professionalism, respect and warm courtesy. The car buying experience can be a stressful situation but not with Hanlees Nissan at Richmond Hilltop. Sami, our salesman, was very patient with us and kindly walked us through the entire process. He was very knowledgeable, understanding and helped us to get the vehicle we wanted. Trent, the Finance Director was exceptionally helpful as he walked us through and guided us through the entire financing process. We have come to trust him very much and have come to view him as friend. Trent was very personable, very attentive and his bedside manners are truly impeccable! We are glad we interacted with him because he was a major reason why we finally made our purchase and are very happy with it. We highly recommend him and the entire dealership to anyone who is fortunate enough to buy from them. We give Trent 5 Stars for going out of his way to really help us. For example we needed an actionable acknowledgment from our bank and he kept calling our slow-footed bank over 2 days to get it for us, thank you, Trent!
- David O., 10/31/2018