We have just bought a 2018 VW Golf GTI from Hanlees Napa Volkswagen. It was such an amazing experience! We were offered exceptional customer service by Mike, the Finance Manager, and Carlos, the Sales Associate. They were very accommodating to our needs, and once we have explained our financial needs and the car we were interested in, they (especially Mike) worked hard to provide various financing scenarios which would be feasible for us. They took time to explain the safety and performance features of the car to us, and offered the maintenance contract which would ensure we benefit from the very generous 6 year 72,000 miles warranty on our VW Golf GTI. We are extremely happy with our purchase: very attractive price and excellent service! Thank you very much, Mike and Carlos!
- Vicki H., 12/4/2018
