I must say that this long overdue, but life gets busy. I recently purchased a truck (2019 Ram 1500) from Hanlees Ram Davis, CA. I had to return multiple times for different reasons from sensor issues, general service, recalls, and other deals made during the new purchase (which are all resolved & we are happy). All I can say is that Chris Lewis (Service Manager), made my day every time. He communicated with me throughout each stage and helped me from start to finish on every visit (before arrival and after). For example, we are from out of town, but he was able to work with our schedules (with kids, school, & work to Juggle), and was ready for us every time we pulled in and worked quickly to help us out. Although busy at times he always got back to me and gave updates (which is important to me - communication). I would highly recommend their service department especially due to Chris & his support along the way. We will be back for sure.
- Scott M., 2/12/19
