WOW! where do I start. This is the best experience I've ever had, in customer service. I was searching for the best deal in town and this was my fist time financing my first car ,so I made sure that I was getting the best price best deal. After searching over and over I came across Truecar, and a got a good price but still felt unsure. The very next day I received messages, calls, from all dealers and they were making me feel very uncomfortable and pressured. Finally James Benavides a dealer at hilltop Richmond, caught my attention, he was ready to compete and get me the very best deal. He told me to come by and to bring with me all the deals that were offered to me and he will beat it. That was music to my ears! After that I felt comfortable to go and meet with James. When I got there I was a little nervous but when I met him. I felt excited he made me feel like I can trust him with my purchase, he was patient with me showing me all the cars and answering all my questions, giving me recommendations and advice. He made my experience unforgettable. After finding my Toyota 2019 SE and getting the best quote financed. Best ever thank you!!!!
- Maria R., 2/8/19
