Tuesday, March 22, 2016

Hanlees Davis Nissan

My first experience ever buying a car as a young adult was here at Hanlees Nissan in Davis. For it being my first experience I did not know a lot and ended up buying a used car from the lot with the deal that the issue it came with (the back fender was off track) would be fixed by Nissan, promised by the dealer that helped me Eric. I had the car for a few days when Nissan decided they weren't going to fix the problem with the car due to major issues lying beneath that needed repair as well. I was furious due to the fact I was promised it would be done. That's when Joan stepped in! She knows how to work in customer service, always positively no matter what sides with the customer and really relates to you on a personal level, making my experience a whole lot better. Instead of any other dealer, using stupid facts and a smart-ass know-it-all attitude to try to just sell the car, Joan made sure what she told me got done and nothing other than that. I would definitely recommend going to Joan for your next car she's awesome! If it wasn't for her I would have no choice but to give only one star! Not to mention I left the lot with a brand new 2015 Nissan Altima for nothing extra out of my pocket! Thank you Nissan! Me and Jordan say hello :)

- Ashley S., 3/21/16