I’ve been to 5 Toyota dealerships in the Bay Area these past 10 years and have worked with many service advisors. By far, Abby Arrendondo has been the best! She was there to listen to what I needed for my car. She took into consideration my budget and presented different solutions. She weighed out both the pros and cons and let me make the decision. She took the time to even walk over to the different departments to advocate for me as a customer to come up with something that was fair. I am definitely going back to Abby at Hanlees Hilltop Toyota and will be my go to place going forward. Abby is honest, she is there for the CUSTOMER & the company and she truly goes above and beyond. EXCEPTIONAL! 11 out of 10 STARS to Abby at Hanlees Hilltop Toyota!
- Calvin W., 9/23/2016