First off, we didn't think we would ever be back to a Hanlees after have bad experience at the Hanlees in Napa. However there was an eGolf that we wanted to look at in the Hanlees in Richmond. Vicky was the internet sales manager and was easy to communicate with before heading up there. To our surprise hands down this was the best car buying experience we have ever had. Vicky was attentive to our needs, no salesy or pushy and she knew a ton about Volkswagens. The dealership manager was also a super nice guy and they all put us at ease when purchasing our car. They made the process easy and we were done with the whole process within two hours! Thank you all for being so great and making sure we had a great buying experience. We will be back in the future!
- Robert C., 5/12/19
