Monday, July 30, 2018

Hanlees Davis Toyota

I have purchased a Corolla here and recently purchased a Highlander and let me just say that the customer service here is outstanding. Adan was our salesman for the Corolla and also the Highlander along with Ray. They were super helpful and very patient. These guys have also helped my parents and my uncle, they're our go to salesmen. Thank you for our family car, we love it!!

- Karen V., 7/28/2018

Hanlees Davis Kia

Great responsiveness from Vic in getting a Kia serviced at the dealer. Was sitting waiting for a new part and he was able to expedite and handle interim transportation. Very easy to work with. Would buy next Kia here vs other local dealer where I purchased the one in for warranty work.

- Ed D., 7/28/2018

Hanlees Chrysler Dodge Jeep Ram

So, it's Saturday morning, and I had plans requiring driving, and I got the "low tire pressure" light... Auto shops aren't usually open on Saturdays. I'm still under warranty for about 5K more, so I took a chance that someone might be at Hanlees to help me out. Lo and behold, I didn't get turned away, and Chris and Vic checked my tires - one was just about at the threshold where they would have had to pull the tire, but still above it enough that they could just add air.

Vic also noted that my tires were at the "need replacement" stage. No, not a scam - I've been good about oil changes and such, but hadn't paid a lot of attention to the tires, and since I bought the car new, I've only replaced the tires once, and I'm at 95K. Rough guesstimate is I should probably replace them within the next couple of months. I can work with that!

And my little oil change sticker indicates I'm about due, so Chris and Vic - be seeing you soon! Thanks!

- Barbara R., 7/28/2018

Hanlees Chrysler Dodge Jeep Ram

Took my New Dodge Charger to Hanlees Chrysler Jeep Dodge Ram Kia dealership in Davis. For my first scheduled maintenance, Blanca, my service adviser, assisted me with my service and explained everything I needed to know about my new car. I will most definitely be taking me vehicle to their location from now on..

It sure is nice to have found Dealership where employees are happy to do their jobs. 

Keep up the good work ! 

5 stars to Hanlees CJDRK OF DAVIS!

- Ana R., 7/28/2018

Hanlees Davis Chevrolet

I've been shopping for a certified used Suburban for my family. After going to the "Auto Mall", thought my blood and life had been drained by middlemen. Hanlees Davis Chevrolet had the white Suburban I wanted and did everything over the phone. Jeff helped me with vehicle questions, CARFAX history, sent pictures and got me the price I wanted. Plus, had it detailed before I arrived. Ana in finance got all my information and had me pre-approved before I arrived at the dealership. Sue Cho closed my contract in less then a hour and consider them all friends after that easy experience of buying a car. I can tell you they cared a lot about customer service and give them 5 stars!!! Recommend to any person to skip the auto mall and drive to Hanlees Davis Chevrolet.

It was well worth the drive.

- Sean from Rocklin, CA, 7/27/2018

Hanlees Hilltop Nissan

Had an excellent experience here at the dealership my salesman Christian was great very patient. The finance director Trent was amazing !!! He went out of his way to get me approved with the lowest interest rate and affordable monthly payments. This place rocks!!

- C., 7/27/2018

Hanlees Davis Kia

This was my first time buying a car and the experience was excellent! Jorge and Eli were very helpful from start to finish and I bought a car that I am very satisfied with. Those two gentlemen know what they are doing and provided excellent service!

- Frank A., 7/27/2018

Hanlees Chrysler Dodge Jeep Ram

I blew out a tire recently in my Cherokee and after putting the spare on went directly to Hanlees service, and without an appointment they took me in and arranged for new tires and an alignment and they had me out the door in a couple of hours, with a car wash included! They took very good care of me and I highly recommend them.

- Mike P., 7/26/2018

Hanlees Hilltop Toyota

If you're going to buy a car I say go here and see Mr. Yousef Mujadiddi he knows how to take care of his customers. I was worried since it was my first time purchasing from dealership and he helped me find exactly what I was looking for and in the price range. I referred my parents because they were thinking about a new van and he got them a very low interest rate and rebate! We are one happy family with our new vehicles! Smooth hassle free process and great staff with good energy!

- Amber H., 7/26/2018

Friday, July 27, 2018

Hanlees Hilltop Toyota

Just wanted to say I went to this place twice, first trip wasn't so good but my second one made me feel certain I'd leave with a much better feeling. Esa was able to greet me as soon as I got there and helped me through my process of turning my leased car in and getting something else owned, no co signer with bad credit. Which was also mentioned to us that it was his first day and first sell. So thank you Esa. Go to Esa at Hilltop Toyota and have him help you too.

- Alexis B., 7/23/2018

Thursday, July 26, 2018

Hanlees Chrysler Dodge Jeep Ram of Napa

I'm visiting Napa from Atlanta, GA, and got a surprise when the check engine warning popped up last Sunday on my recently purchased Ram 1500 EcoDiesel. Called Hanlees CDJR in Napa Tuesday morning and asked if they could help me - the very polite lady that answered offered that their service manager would be available from 1 to 4pm that afternoon to read the diagnostics code for me to find out what the problem was. I went to the dealership's service department at 1:30pm and Roger, the service manager, was able to read the code and look up the problem on his office computer within 20 minutes of my arrival. Not only did they do all this in a very professional and friendly manner they also found a service bulletin that said the issue could be corrected with a software update. They said they could 'squeeze' me in right away and do the SW update under warranty! All said and done they got me on the road before 4pm, same day, and couldn't have been more kind or helpful than they were. Overall, a fantastic experience from start to finish!!

- Darvin S., 7/26/2018

Hanlees Chrysler Dodge Jeep Ram of Napa

I took my vehicle to the Dodge dealership for a regular oil change, I don't often take the time to write reviews although when you receive great customer care, and are truly greeted with exceptional customer service I feel it's worth taking the time. I was completely informed by the service writer, i.e. recalls, campaigns, he inquired if I had any concerns, he looked into those with a smile. I felt welcomed, and relieved that my vehicle was well looked into, the service provided was a quality service, and surprisingly I kinda look forward to the next oil change! Thanks, Hanlees!

- Tara S., 7/20/2018

Monday, July 23, 2018

Hanlees Davis Toyota

I bought my very first car yesterday. Ruben and Gill were fantastic. They worked with me to try to get me the best deal I could get for being a first time buyer. They were very thorough about everything, they explained so much to me I even left with a little bit of knowledge. I really recommend to go to Hanlees Toyota in Davis and see Ruben and Gill!!

- Elayne H., 7/22/2018

Hanlees Napa Subaru

Helped me with all my questions. Got me exactly what I wanted and more! My experience buying a new car here was smooth and easy. I tried other dealerships and they were just annoying and tried to sell me more than I needed or tried to convince me to buy something I did not want. Napa Subaru knew exactly what I wanted and got it for me. Wouldn't go any where else!

- Katie M., 7/20/2018

Friday, July 20, 2018

Hanlees Hilltop Toyota

Wow, what an amazing experience I had and I definitely recommend anyone looking for a car to go there. Yousef and Sky, both sales managers, are so funny and made my purchase experience the best and so easy. The dealership is full of energy and fun people , like any where let them know what you need and want and they will make it happen . I will definitely recommend anyone to go to Hanlees Hilltop Toyota for their next car.

- Judy H., 7/18/2018

Hanlees Fremont Hyundai

First of all, I was given excellent service from Vanessa Huynh she made me purchasing my first Vehicle go smooth. As she explained the process as we did the necessary paperwork. Not once did I feel pressured. Thank you, Vanessa, you were very helpful.

- E.R., 7/18/2018

Thursday, July 19, 2018

Hanlees Hilltop Nissan

3rd car I'm buying here. 2nd one from Cesar. I emailed him and he promptly responded. He said he was taking a day off to handle the arrival from his home town Oaxaca. I said no to worry that I was actually on lunch but will be there Saturday. I explained that I'm looking for a car for my daughter who is starting college in the fall. He said not to worry and that we will find the perfect car. I'm so happy for my daughter. I know that she will get the best deal! That's why Cesar is the man to see.

- Arellano H., 7/18/2018

Hanlees Hilltop Toyota

My first time shopping for a new Camry at Hanlees Toyota in Hilltop, I came in to the dealership feeling very nervous. I didn't know what to expect. A nice and friendly sales manger Sky Zeng introduced himself and was very helpful. I felt very comfortable and wanted his assistance. He helped me find the right color and trim for my Camry and also helped answered all my questions. Thanks you Sky for all your help. You made my car buying experience simple and smooth. I will strongly recommend you to my family and friends. Btw I'm enjoying my new ride! Love it! 5 stars++++

- T.H., 7/18/2018

Hanlees Hilltop Toyota

I bought a Toyota Sienna. Sky gave me a great deal.

And Sunny show me the car, they even took care of me after the sale I find out car doesn't come with carpet and sales person didn't make it clear! I call they gave me the run around first I was not happy at all, then couple hours later Sky Zeng call me back told me you bought a new car from us we will do it as one time courtesy give me the floor mats! 
I will tell all my friends and family go buy cars from Hanlees Toyota.

From
BN

- Bonnie N., 7/18/2018

Wednesday, July 18, 2018

Hanlees Davis Nissan

I was referred to Hanlees Davis Nissan by my best friend because her dad's girlfriend (Barbara) used to work at the dealership for awhile and my friend then gave me I was passed on to, Joan which worked close with Sue during my visit process of getting me approved for a car. They were both amazing!! Joan didn't steer me away from my goal or try to convince me to do something different. Joan kept her word on being certain I would leave with a car, entire time there was No pressure at all! Very rare when shopping for a car!! Great feeling when it was my First time doing this, past times I would pick cars from online, private owners, which I Got bad choices each time, wasting so much money on.

It was beyond a awesome experience meeting with Joan, she's absolutely fabulous, understanding as well! She picked out a wonderful car option for me and she was so helpful during the whole process, Joan answered all questions an she was funny, an gave a superb memorable experience an she has a great personality and she made me feel super comfortable! I did not get the normal 'car salesperson' vibe from her and she truly seemed like she just wanted me to be happy. She was the best, After being gone from the dealership, after getting to leave with a car, I saw that Joan had sent me a text later in the day, I found that to be truly very nice of her to do. She gave me an outstanding experience. She's excellent at giving such honest customer service thru the entire time an explained each step. I highly recommend visiting this dealership.

Please meet Joan to anybody else that wants to have a great experience, I'm always going to highly recommend Hanlees Davis Nissan, again please speak with Joan, if your in the market for a car, you won't regret it! She gave the best customer service!! Amazing an friendly. She does great work.

- Christina R., 7/17/2018

Hanlees Hilltop Toyota

Had an amazing experience purchasing a Tacoma. Antonio went the extra step in making it happen. Thank you to all who made my experience fulfilling!

- Aaron P., 7/17/2018

Tuesday, July 17, 2018

Hanlees Hilltop Toyota

I was hesitant about my car buying experience because of the stigma that I heard how car buying can be a long and grueling process. I was pleasantly surprised and my expectations exceeded. Yousef Mujadiddi helped me, he took the time to listen and genuinely cared about what I needed. We found a car that I loved, the car buying was seamless I can’t believe it! Great customer service, friendly, and caring staff. Thank you

- J., 7/17/2018

Monday, July 16, 2018

Hanlees Davis Kia

10/10 experience here. Jorge Mora helped out as a fellow first time buyer. Genuine, transparent, and overall amazing service. He was able to get us a low interest rate and low monthly payment(s), especially compared to other competitors in the area. Definitely would go back and buy another car off of him. Recommend.

- Kimberly A., 7/15/2018

Hanlees Davis Chevrolet

Great place to shop for a car if you are looking for a great deal and easy people to work with please stop by this place they work with everyone. We are all smiles. It's under new management. The customer service is awesome. Always ask for Lino Arellano the sales manager, he will get you the best customer service, that I promise. thanks guys for all your help. We will send everyone we know to you guys. My family is very happy with the service you guys provide. Thank you, Lino and Jeff.

- Cristina D., 7/12/2018

Hanlees Chrysler Dodge Jeep Ram of Napa

I brought my 2014 Jeep into Hanlees last week with a non functioning air conditioner, only 37,000 miles. After explaining that it was no longer under warranty, the repair was going to be $1,080. I was not happy with the cost, so service manager, Roger, said he would check with corporate to see what he could do. To my surprise, when I picked up my car, there was no charge!

This kind of customer service will bring me back to Hanlees! Thanks!

- Les F., 7/12/2018

Friday, July 13, 2018

Hanlees Davis Nissan

I just traded in my car at Hanlees Davis Nissan and worked with Sue Cho and Joan. They were both amazing!! I have worked with Sue on the car I traded it in for and she has always been so helpful, honest and kind!! She will not steer you away from your goal or try to convince you to do something you don't want to do. No pressure at all! Very rare in this industry!! She manages the place and does a fantastic job!!!

Joan was an absolute delight!! She was the one who showed me my car options and was so helpful, funny and made me feel super comfortable! I did not get the normal 'car salesperson' vibe from her and she truly seemed like she just wanted me to be happy with whatever I chose. 

I had a time constraint and the team did everything they could to get me out of there when I needed to. They even offered me to come back and get the car detailed on another day. 

I, as always, highly recommend Hanlees Davis Nissan! Nothing but the best customer service!!

- AJ A., 7/10/2018

Monday, July 9, 2018

Hanlees Hilltop Buick GMC

This dealership treated me like family, the staff was incredibly nice and explained everything to me and was extremely patient and helpful with me, not like other dealership that are pushy and try to rush things, I highly recommend this dealership, the financial department explained everything to me where I could understand everything they were telling me and I thank them for that also for finding the most affordable monthly payments for me.

- Alfredo R., 7/7/2018

Hanlees Hilltop Nissan

I came in early on a Friday morning to trade in my car that I got stuck in a terrible loan from my previous dealer. I needed a miracle to say the least. After the friendly genuine salesmanship from Jesus at Nissan he linked me up with one of the best finance managers I've seen work for a dealership, Trent. After leaving there with a brand new 2018 Nissan Altima, I couldn't be happier! Not only am I completely satisfied and happy Trent did everything in his power to help my future and my finances for the long term. They both went above and beyond in their customer service skills and I feel like I got the best deal I could get! If you need a new reliable car, I highly suggest these guys!

- Megan M., 7/6/2018

Friday, July 6, 2018

Hanlees Hilltop Buick GMC

Thanks to the staff at Hanlees Hilltop Buick GMC for helping with my purchase of a brand new 2018 GMC Canyon SLE. Come check them out for great deals and great customer service. They really go above and beyond to help you with you vehicle purchase! Ask for Chris da Costa! He's really a stand up guy!

- H.H., 7/4/2018

Hanlees Davis Nissan

Walked in with zero dollars in my pocket and came out with a 2018 Nissan Altima Sports. I was so pessimistic of getting a new car because I didn't have the money or the credit. As a UCD student with a part time job I felt like I did not make enough to even purchase a car but I was wrong. Hanlees Nissan greeted me with a smile and gave me hope that I can get a car as a first time buyer. They were so patient with me and answered all my questions and fought to get the best deal out there!!!. Joan especially great sales person, gave me Comfort and the best deals she even let me test drive the car before I even had any questions and I fell in love with it at the instant. As a first time buyer I felt so nervous, scared thinking I was going to submit myself to debt but no. Nissan staff are here to make sure you do not leave empty handed. They want to be able to proof that becoming a first time buyer is POSSIBLE and an amazing experience. I want to thank Joan and the other 2 members who helped me with this experience today, I am so happy I got the car and now I can't stop showing it off !!. Hanlees Nissan just proved to me that there goal is not to just sell a car but to create a relationship with their new Nissan buyers and that's exactly what I felt ...just a great friendly staff who helps you and tries to find the best possible solution for you to be happy. For those who are trying to buy a car as a first time buyers PLEASE DO NOT HESITATE TO AT LEAST TRY!!! Trust me you may get what you want at a good deal. Joan is a great person to talk to and hey she also became my friend! THANK YOU, NISSAN !!! Sincerely, Satisfied customer

- Jennifer Z., 7/4/2018

Monday, July 2, 2018

Hanlees Chrysler Dodge Jeep Ram of Napa

I recently bought a new RAM from Hanlees. My experience was overall very satisfactory! I had a trade in that I was upside down on, and they worked tirelessly to find a bank that would allow me to finance a new RAM truck and turn in my car. Then, even though they didn't have the truck I wanted in stock they drove to Santa Rosa to get one, only to find it had some paint damage. So they agreed to find another one, and drove all the way to Gilroy to get it. The truck from Gilroy was not only beautiful, but had several upgrades that did not change the price of my original contract! I was very pleased! Robert the GM was very helpful, and Milt the salesman, and Sandy from finance were awesome!

- Amee C., 6/29/2018