Hanlees Fremont Hyundai

They were awesome in helping me get my new car. I shopped around everywhere and decided buying her because of the great customer service. I worked with the sales guy Adnan and his manager Kevin, if you stop in ask for them and you can thank me later!

- Sean Y., 4/28/16

Hanlees Davis Toyota

After a two week car search, we came across a car that fit our search perfectly here. We contacted them via email. They promptly corresponded and the communication was great. Octavio, the Internet & Fleet sales rep, exceeded our needs for a car purchase and Caleb continued the great service with the financing. Instead of leaving us sitting while our paperwork was being put together Octavio maximized our time by walking us thru all the features of the vehicle. He even assisted in the delivery of the vehicle for us. They made us feel like we were a member of their family. We never felt pressured.  We never felt like they tried to up sell us with any of the added packages.

- Don & Shelly J., 4/25/16

Hanlees Hilltop Toyota

James is very helpful and accommodating. He is also the person that helped us 3 years ago when we bought a RAV4. I highly recommend him for good customer services.

- Arnel T., 4/24/2016

Hanlees Hilltop Hyundai

Outstanding customer service. The General Manager himself greeted me at the door, introduced himself and personally escorted me around the lot.

- Kim N., 4/21/2016

Hanlees Davis Toyota

I came in for service over the weekend and was accompanied by Dylan. He was very friendly and took great care of me. Walked me over everything from start to finish. Told me how long my vehicle would take and even got it done sooner! :) He thoroughly went over my inspection sheet and told me about possible upcoming services, I will definitely be back for future work and set my appointments with Dylan. Thanks again Hanlees and Toyota for your honest, caring employees!

- Rachel S., 4/18/2016

Hanlees Davis Nissan

Hanlees Davis Nissan is a top notch dealership that delivers excellent sales and service! I highly recommend this dealership great staff and management. My saleswoman Xang was very knowledgeable, professional and friendly. Attention to detail throughout the purchase process. Finance wrapped up my deal quickly and efficiently. Thanks again Xang for helping me find the perfect vehicle. Special thanks to Vee cashier for referring me.

- Trish M., 4/18/2016

Hanlees Davis Nissan

I came into the dealership and interacted with the service manager Darrell. Didn't have my car with me but I needed information about an upcoming major service. Was very pleased to quickly realize that Darrell is an expert in his field. Rare to find these days with kids working in dealerships. He understands the vehicles as well as how to take care of a customer. Looking forward to bringing my vehicle in very soon for this service. Darrell may have earned himself a loyal client.

- Michael I., 4/15/2016

Hanlees Hilltop Hyundai

Don't you just hate car shopping?  Comedians get big laughs talking about how awful it is.  It's one of those things you end up doing at a time of desperation and it usually involves hours of meeting and haggling with sleazy, high-pressure salespeople who increase your stress and promise anything to get your signature on a contract.  Well, now I have found a place that completely changed my thinking, Hanlees Hilltop Hyundai in Richmond.  I wasn't even planning to look at Hyundais, but I met Zack Greene as I walked on the lot.  His professional manner and sense of humor put me at ease right away.  He listened to my situation and suggested several models that would fit my needs.  I test-drove several cars and no one made me feel pressured or rushed.  After I settled on a beautiful new Genesis, Zack made sure I got an affordable payment plan and took care of all the details.  I'm thrilled with my new car and highly recommend buying from this dealership.

- Lois G., 4/15/2016

Hanlees Hilltop Hyundai

I have been looking for a car that would be a perfect fit for my kids and I. Something nice, safe and affordable to meet my budget. After shopping around in Napa and Vallejo and not being satisfied by either the customer service or the inventory, I ended up at Hanlees Hilltop Hyundai in Richmond where I found my new car. I was amazed by the great customer service provided to me by Patrick Miliano and Haziel Garcia. Also with the large inventory and how knowledgeable these two men were. I have never been so satisfied with a new car and how quick and easy the paperwork was. Whenever I'm in the market for a car again, I will definitely go back to this place. Thank you, Hanlees Hilltop Hyundai, for keeping my family safe!

- Laura L., 4/15/2016

Hanlees Napa Subaru

I needed help to get my new Forester working with my bluetooth and reset the clock. A nice young lady named Cherry Ann set me up and helped me learn all the new gadgets. I bought my car in Fairfield and they did not offer to set up anything so I am happy that I could come to Napa and get assistance. Thanks. 

- Patti I., 4/12/2016 

Hanlees Fremont Hyundai

I want to thank both Adnan and Ron for diligently working with me today! I went in concerned that I wouldn't have any means of driving transportation at all. I walked out with a 2016 Hybrid Sonata! This was truly a miracle in itself. I am still in shock. Adnan worked so hard to make sure that everything would work out to my benefit and when I gave up he didn't when it came to the loan being approved. There were no surprises and both Adnan and Ron made sure that everything was explained in detail. They truly ROCK! Thanks for everything. 

- Tara P., 4/11/2016

Hanlees Davis Toyota

I worked with Pete over the Internet and phone on a new Tacoma 4x4 DCSB TRD Off Road.  After finally meeting with Pete, I ended up purchasing the truck.

I appreciated Pete and the rest of the sales staff and it was an easy buying experience. I have dealt with large and small dealers for past purchases and I am glad I made the drive west to Davis.

- Scott B., 4/8/2016 

Hanlees Napa Subaru

Buying a car is never an easy thing to do. After doing our research and surveying several dealerships, we came to Hanlees Napa Subaru and met our sales person Cherry. We were very impressed with how low pressure this experience was. Cherry was very knowledgeable with each of the vehicles we discussed and went with us on a test drive of a Subaru Outback. When we decided to buy the Outback, Cherry worked with us to come up with a price we could afford and allowed us to discuss our concerns with the Sales Manager and the Finance Manager. Again, there wasn't any high pressure pushing us to buy things we didn't want and the financial paperwork was explained in very plain detail. We will definitely recommend others to buy a car from Hanlees Napa Subaru.

- John P., 4/5/2016 

Hanlees Hilltop Toyota

New to the Bay Area I asked around for a dealership to bring my beloved vehicle to and Hanlees Toyota was recommended to me by a close friend. I am extremely elated to have followed through with that recommendation. As soon as I arrived I was greeted by Ms. Alex Rocha and explained my vehicles minor discrepancies. Although they were relatively small issues she treated me as a 5 star customer. This kind of top shelf attention to detail is reminiscent of historical customer service that is becoming obsolete in today's fast paced world. Ms. Rocha, I want to thank you for treating me like family and fixing my vehicle in an expeditious manner. You have a customer for life!

- Manny H., Jr., 4/5/16 

Hanlees Davis Nissan

I'd heard so many horror stories about car sales people and how much pressure they can put on people.

But that is nothing like the experience I had with Xang here at Hanlee's Nissan. She was polite, courteous and welcoming to me and my dad! She was very personable and was genuinely interested in me and my wants as well as my limited budget  Even after she and I came to an agreement and finished up the deal she posed for a picture with me, hugged me, and wished me a safe drive home as I was driving from pretty far.

She gets a 10/10 from me! If I had to recommend any of friends or family to a car sales person, hers would be the card I would give them!

- Esteban A., 4/4/16

Hanlees Fremont Hyundai

       Yesterday around 5:00pm, I was exiting 880 freeway of Stevenson Blvd, when I saw my tire light come on in my Elantra. Once I exited, the driver on the lane next to me honked and pointed that my tire looked really low. All of a sudden I went into panic! Honestly I didn't know what to do so I pulled over to see if my tire was flat. It did not seem to be completely flat, but I did see a nail in the middle of the tire. I looked up on my phone to see if any tire shops near by where open and ended up going to Wheel Works. I arrived at Wheel Works about 5:15pm. They checked me in for a flat repair, and waited. I saw a younger mechanic pull my car in and inspect my tire. He took the tire off and proceeded to tell one of his co-workers "Tell her its not repairable, I need this tire for my car!" I was appalled by the comment made and I quickly told the service writer about what I had heard. He apologized, and went in the back to talk to the mechanic who made the comment. He came back and said unfortunately the tire was not repairable. My blood was boiling! I got my car out of there as soon as I could, and by this time, it was already 5:40pm, and my tire was almost flat (punks didn't even fill my tire up so I could at least drive out safe!) Waste of time! Wheel Works NEVER AGAIN!!
         At this time, I had no other choice but to make my way to Fremont Hanlees Hyundai. I had never been to this location before, so I did not know what to expect. (Usually take my car to capitol) As soon as I got there around 6:10, I already expected the service center to be closed, and that was what I arrived too; A closed service center. ;(
       My day couldn't have gotten any worse, I was stuck. And tire was now completely flat. About 5 minutes later, I saw a technician walk out of the service area door. (Found out later his name was Jose Rodriguez) He looked like he was on his way home. He took a quick glance, headed my direction and asked me if I needed any help. I told him my situation and everything that had happened, and proceeded to tell me that the service center was closed for the day...BUT...
      He must have seen how stressed I was or maybe my luck, but I gotta give it to Jose; He opened up the service gate, pulled my car in and told me he would take a look at it. I told him my experience at Wheel Works, and the look on his face was priceless. He told me that unfortunately there are a lot of "shadey" people who are just out to get people for their money, and that I wouldn't have anything to worry about coming to getting my car serviced here. :) 
       He placed my Elantra on one of the lifts, removed my tire, and showed me exactly where my nail was. He said the tire was definitely repairable because it was nowhere close to the sidewall; And if it was, unfortunately because of California state law, shops are not allowed to repair sidewall punctures. (I did NOT know that!) He went ahead patched my tire, set my tire pressures, and he even topped off my fluids! ALSO NO MORE TIRE LIGHT! I offered him a tip and he refused. I insisted, and still refused! Instead he told me to bring my vehicle to Hanlees for service from now on. I thanked him for his time and for everything he had done for me.  I was on my way shortly, and my tire has no issues :) 

       All I have to say is that if you own a Hyundai, and you need honest work done, come to Hanlees Fremont Hyundai. My experience with Jose will definitely be a memorable one because he exceeded my expectations of what this dealer would be like. He went the extra mile to help me, and I'm sure he was ready to go home with his family. But again, If you want pure honesty, and quality work, come to Fremont Hanlees Hyundai! Ask for Jose :)

- Teresa C., 4/2/2016

Hanlees Davis Chevrolet

It's never exciting having car trouble, but when your treated with exceptional service that changes your attitude. I drove in because my car was running rough, the check engine light came on, & was almost overheating. I didn't have an appointment & even though they had a full schedule Christina in service accommodated me. She pulled my car into the shop & had a technician analyze the vehicle. She advises that I need to leave car & can't drive it. I was devastated because I had just finished my last final & was headed out of town for Spring break! Christina was wonderful! She squeezed me in their schedule, had the part picked up from Sacramento & had me back on the road the same day! She listened to my concern & over exceeded my expectation. I couldn't believe it when she told me there would be no charge because it was covered under my powertrain warranty. Prior to this I had just paid another shop to look at my car & they obviously didn't fix it right. It's rare to find such incredible customer service. Christina had the shuttle take me home & pick me up. My car was up front, WASHED, & ready to go. Thank you Christina & the mechanic who fixed my car. It drove great down south & because of you guys I was able to enjoy my spring break!!!!

- H.K., 4/2/16

Hanlees Davis Chevrolet

Great service department! Thank you Christina & Mario for going above & beyond in taking care of my vehicles need. Such a hassle free experience & so convenient a rental was provided on site. Fresh cookies & coffee are such an added touch to receiving such great service with a smile! I highly recommend this dealership. Everyone is so friendly, helpful & they have highly skilled technicians! My car was repaired quickly, efficiently, & drives like new again. Thank you!!!

- Diana L., 4/2/16

Hanlees Davis Toyota

If you want a great guy and not a typical car pusher, ask for MATT when you arrive on the lot. I wanted to test drive the 2016 Tundras and with no questions asked Matt grabbed the keys and we hit the road. I explained to him that I had a perfectly fine 2011 Tundra at the moment and that my wife and I were thinking about upgrading but that I just wanted to see what the 2016 had to offer. I didn't feel a bit of pressure the entire time we were there.

However, the truck sold itself. So a simple test drive turned into the upgrade I had been waiting for. I wanted to get it perfect though. I didn't want to go home with anything but the exact truck I wanted and for the exact price we were willing to pay for it. Matt went to work for us. Starting off with finding the exact color and truck package from their inventory which didn't happen to be on the lot at the time. All the way to negotiating with his manager on our behalf for the payments we needed, etc. Might I add that by this time it was around 10-11 pm and he saw it out to the bitter end with us. Not to mention we had our two young boys with us. Not the best parenting but Matt helped us out in every way he could.

Our truck arrived a day later and and we were picking up and driving home our dream truck before we knew it. Matt offered his full assistance in any way possible for the future as well. Car washes from the dealership, floor mats were delivered to our door which we received for employee discount price, any questions we may have on the truck and setting up electronics... He did it all! Matt deserves every bit of five stars for his service. Thank you Matt!!

- Casey N., 4/1/2016

Hanlees Hilltop Volkswagen

Today was the best day ever. I had the pleasure of meeting someone today that helped me when I didn't think it was possible, Mr. Eric Brown. He put me in a car that's super clean and it works for my family. I can't thank him enough. If anybody is dealing with credit problems and don't think they can get anything, Mr. Eric Brown because he just might be the one that can help. Thank you again, Big E.

 - Donita K., 3/31/2016